Acorn Stairlifts Customer Testimonials

"Marlynn was very nice and knowledgeable about the chairlift. Jerry installed the lift. He was very nice also and did a great job installing."

Sandra Marsters

"My brother Richard Roth and I would like to thank you and your team for the great job done by getting the stairlift installed in time. Kevin Alexander was wonderful and deserves credit for a job well done. We were able to find an electrician and the outlet has been installed. Acorn and its entire team will be in our hearts forever. We believe that my brother will be coming home tomorrow! Without all of your work in getting the stairlift installed, we would still be waiting!!! Thank you again for everything."

Arlene Aronson for Richard Roth

"My husband and I were introduced to the features and advantages of Acorn Stair Lifts by the affable and knowledgeable client advisor, John Dopp. We then received a follow-up call from Sharon Scheid. We were truly impressed by her courtesy and competency. We explained that we were still considering other companies. She agreed to call us back in a week. When she did follow up again, she was patiently able to answer our questions with confidence and proficiency. Because of this, we purchased two lifts. Acorn is most fortunate to have such a professional employee who truly an asset to your corporation."

Barbara La Sala

"Everyone was great!"

Wesley Cochrane

"Daniel was very professional. He worked tirelessly all day and was done a lot earlier than we were told, He explained and demonstrated the setup and use of the Acorn Stairlift. You have a great employee there. We recommend them and your company to anyone."

Donald and Linda Hoskins

"I have wanted to go downstairs for 2 years, I love knowing if the weather gets bad; I have a place to go."

Anna Kisix

"Your representative, John was outstanding. I didn't even feel rushed or pressured. He answered all my questions, was very patient, and never made me feel stupid. He gave me an explanation that was easy to understand. Thank you for the wonderful service."

Sue Williams

"It's been good! I'm very pleased how Acorn stairlifts work and you feel safer."

Serafina and Franl Procopio

"Courteous, efficient, and quick installation."

Michelle Vilchek

"Sales consultant, John, was outstanding, as was the installer Lazano. There was no hard sales pitch, just a clean presentation and answered all questions. Lazano was a perfectionist and did a beautiful install. We love our new stairlift and will tell and show all of our friends. Thank you."

Ann and John Edson

"I can hardly believe the excellent service I received from my 1st phone call to Acorn to the final installation. EVERYONE at the company was so personable, and helpful!! I had my 1st appointment on Jan 14th, 2020, and my Acorn chairlift was installed, and fully operable by Jan 17. How wonderful it was to do grocery shopping (8 bags full) and not have to carry them up the stairs! I would highly recommend this company, and the product they sell, to anyone wanting to make their life safer, and easier to get up and down stairs!! Thanks, Acorn."

Miriam G Tyburski

"When the decision was made that we needed a stairlift, I called the number on the TV ad. The lady I talked to was so friendly, answered all my questions, (very knowledgeable), and worked with me to set a convenient date for a salesman to meet with us. She called the day before to remind us. Upon a timely arrival, he introduced himself, explained how the lift would work, and answered our questions. Within the week, another lady called and scheduled installation! We had it in and working in one week. The installer was very prompt, cleaned up, and was finished soon! We'll be able to stay in our home longer."

Harry L. Kirkham

"Just love it!"

Jack Tuttle

"Brett and Keith were great to work with. Brett came out the same day I called him, I signed the deal and it was installed 2 days later. Both gentlemen were very personable, friendly, and explained how to use it."

Marielluth Gibson

"Just had it installed so haven't had much time with it but I am impressed with it and the people I dealt with."

Phyllis McCurdy

"Very professional to deal with. The service tech was always on time. In fact early. He was also very professional. Our client advisor was the same. Also, our dealing with those on the phone was very considerate."

Gerald Collins

"Experience very positive starting from the first phone call to the sales rep to the installer. Call center people were very courteous."

Gayle Esposito

"To date, it's been a very positive experience, I was also very pleased in my dealings with Acorn."

Joan Messick

"Our neighbor of 40+ years gave us the lift. His wife who used it towards the end of her life (cancer) passed last year. We particularly appreciate Paula who patiently answered our questions many times and was a major factor in the successful transfer. We were also pleased that a heavier track was recommended and we did purchase that along with an upgraded battery. Josh did a most professional job of installation and answered all our questions. Highly recommend Acorn!!"

James/Merrie Williams

"Excellent from start to finish. Installer Kelvin was respectful, competent, and patient."

Anne Vigliarolo

"I was not going to get stairlift but am very happy my husband bought the stairlifts it is much easier on both of us."

Joseph Canizzo

"Very professional staff. Tracy was an excellent installer."

Richard Cloutier

"From the salesman thru the installation, everyone was friendly and did a good job. They represented your company well."

Tom Wilt

"The sales consultant was friendly, knowledgeable. Brad the installation Technician was very knowledgeable. Brad explained the lift well and was very patient."

Luetta M Goggin

"When my wife returns from rehab she will not be able to do the 4 stairs to get from the driveway to the kitchen. Acorn stairlift solves that problem."

Bruce Murdoch

"It was all very positive. When we told them we needed the installation quickly they didn't hesitate but cooperated and were friendly about it. The salesman was terrific, our daughter and son-in-law were here, and it was a wonderful enjoyable conversation."

Jan Ducic

"Perfect staircase evaluation. Installation was seamless. Great product."

Dick Watson

"Alex who first came out did a great job of explaining everything. Dwayne who installed the lift did an outstanding job, was fast efficient, friendly, and did a thorough job of showing us how to use the lift and all the safety features."

Michael Ervay

"Fantastic experience from sales rep to the installer, both very knowledgeable answered all our questions."

Paul M. Ciccocelli

"Very good team of sales and technician. Competent, friendly and very fast service. Thank you."

Robert Mc'Carthy

"Everyone was very pleasant never pushy on sales. Explained the product very well and about the gentleman who would be coming to the house to measure and install. They always kept in contact and if we had any questions they were available. We were very surprised that after signing the contract we had the stairlifts in a couple of days. We are very pleased with all the service."

Barbara Fischer

"The staff was extremely friendly and knowledgeable, and professional. They were very punctual with timing for both the in-home quote/measurements and for the installation. Both very clean during and after to make sure no messes were left behind. Love how it does not impede on the functionality of the doors at the top and bottom of the staircase to ensure full safety. Greatly appreciated the veteran/AARP discount and for the information for the eligibility for the sales tax refund. We are on a very limited income this helped tremendously."

Mary Scibetta (Michael Verbousky)

"I was very impressed with Justin, He was very kind and neatly, explained everything well fantastically. Gordon the installer did a great job. Overall great experience both with sales, installation, and people on the phone."

Chris Jones

"The stairlift was installed today, Robert, our field tech, was outstanding. He did an outstanding job. We had a minor problem, no fault of his, and he corrected it immediately. I would highly recommend him. Great attitude!!"

Larry Brown

"I moved into the lower level of my sister's home. The stairlift had been fantastic! Before I went up the stairs “manually” without the use of a left leg. Took about 15 minutes, with a lot of pain. This is and will continue to be my best investment bar none!"

Vicki Hoover

"Had a great experience, salesman and installer were very friendly and helpful. We're very happy and surprised at how quickly it was installed. Also thought the price was great. That really surprised us. Thank you! This is helping my husband go up and down the steps."

Rudi Schmidt

"This was purchased during COVID and I spoke with Trett who explained everything to me by phone. We did the contact by email. When my mother-in-law was coming home we called to set up installation! Within 2 days from that call, Joshua was in the house, wearing a mask and gloves and booties, sanitized everything, and installing the 2 lifts. Fabulous!! Thank you!!"

Mark Shainker

"Experience thus far is excellent. The installer was well above expectations. Provided excellent instructions and was more than one could expect during this time of the virus. He assured every area was safe."

Laurabelle Hope

"Stephen who gave the estimate was professional, sanitized, experienced, and on time. Daniel who installed also was professional, sanitized, punctual, and very informative. Our experience was excellent with both men we dealt with."

Raymond J Weiss

"My mother is 87 years old and has a heart condition. She loves using her new Acorn and uses it to go downstairs and upstairs, from our basement. The salesman and field technician was both professional and courteous. They took the time to explain how the product worked and they would incorporate it into our new home."

Doreen McCullough

"Joe was great, he was very professional and got it done fast. I love my stairlift and would definitely recommend you to anyone a five-star company. Wade was awesome using his mathematics geometric triangle and I could tell he knew his stuff."

Margaret Revee Hawkins

"Very satisfied with the installer, Bradley. Very nice, friendly, knowledgeable, informative! The salesperson I spoke to on the phone was very nice also when I called about cost and make appt. for installation."

Billy Adkins

"The regional was a terrific person and a knowledgeable salesman on the Acorn. Also, personable and had a way to talk with me. I'm a senior and he went over the Acorn stairlift in an understanding manner."

Kay Cortazzo

"Excellent service, no overselling. Very professional. Very clear operation. Clean with the installation. Respectful representatives from the company. Overall A+."

Karen Hessel